Checking whether your local AIB branch is open today can feel like a guessing game — especially on a Saturday or bank holiday. With over 170 branches across Ireland, hours vary by location, but a few rules apply everywhere. This guide covers what you actually need to know, from self-service lobby hours to cash withdrawal limits, so you can plan your visit without wasted trips.

AIB branches open on Saturday: Limited hours, typically 10:00–13:00 ·
Self-service lobby hours: 08:00–21:00 daily ·
Customer service phone hours: Monday–Friday 09:00–17:00 ·
Maximum ATM withdrawal: €700 per day (card-dependent) ·
Bank holidays closed: All public holidays in Ireland

Quick snapshot

1Saturday Branch Hours
2Cash Withdrawal Limits
3Customer Service
  • Phone: Mon–Fri 09:00–17:00 (AIB contact page (official customer support))
  • Online chat: 24/7 (AIB contact page (official customer support))
  • Branch staff during opening hours (AIB contact page (official customer support))
4Bank Holiday Closures

Five key facts, one pattern: AIB has shifted routine transactions to self-service lobbies while reducing branch hours. That trade-off shapes every hour listed below.

Fact Value
AIB branches in Ireland Over 170
Self-service lobby locations Available at most branches
Daily ATM withdrawal limit €700
Customer service phone 0818 724 724
Public holidays per year 9

The implication: customers who need a teller must plan around a shrinking window of in-person availability, while 24/7 machines cover routine needs.

Is Saturday a working day for banking?

AIB Saturday branch hours

  • AIB branches are closed on Saturdays for traditional counter services. Official branch listings, such as the AIB branch locator (official directory), show Saturday as a closed day for counter operations.
  • However, self-service lobbies in most branches operate from 08:00 to 21:00 seven days a week, including Saturdays, as stated on AIB’s self-service banking page.

Self-service lobby availability on Saturday

  • These lobbies provide access to Quick banking machines for cash withdrawals, deposits, and account inquiries. The Grafton Street branch, for example, confirms its lobby is open 08:00–21:00 every day (AIB branch locator).
  • Wheelchair accessibility and disability support are available at these lobbies (same source).
Bottom line: Saturday is not a full banking day for counter services, but self-service lobbies provide most everyday banking needs for seven hours on Saturdays. For cash withdrawals, use a lobby or an external ATM.

The pattern: AIB trades branch staffing for 13-hour lobby access on the busiest shopping day of the week.

The trade-off

AIB customers who need a human teller on Saturday must adjust to self-service. The bank’s strategy trades traditional branch staffing for extended hours on the most popular shopping and errand day of the week.

What is the maximum you can withdraw from an AIB?

ATM withdrawal limits

  • The standard daily ATM withdrawal limit is €700 (AIB official banking website). This applies to all AIB ATMs and self-service lobby machines.
  • Card-specific limits may vary; customers can check their own limit via the AIB mobile app.

In-branch cash withdrawal limits

  • Inside a branch during opening hours, higher withdrawals are possible, but amounts above €10,000 require advance notice (AIB self-service banking page).
  • For large sums, documentation such as photo ID and proof of address may be needed.
Bottom line: The €700 daily ATM cap covers most personal needs. For larger amounts, AIB requires a weekday branch visit with prior notice.

The catch: weekend planners who need more than €700 must wait until Monday unless they have arranged a special withdrawal ahead of time.

How do I speak to a human at AIB?

AIB customer service phone hours

  • Phone support is available Monday to Friday, 09:00–17:00, at 0818 724 724 (AIB contact page (official customer support)).
  • Lost cards and fraud emergencies have a 24/7 dedicated line: 1800 724 724.

Alternative contact methods

  • Online chat through the AIB mobile app and website is available 24/7 (AIB contact page).
  • Secure messaging within the app allows you to send non-urgent queries any time.
  • Branch staff are available during branch opening hours (typically Mon–Fri 10:00–16:00).
Bottom line: Phone support is limited to working hours, but digital channels cover the rest of the day. If you need a person urgently on a Saturday, use the app’s chat or the lost-card hotline.

What this means: customers who cannot use digital tools have a narrow window to reach a human by phone — Monday through Friday, 09:00 to 17:00.

What holidays are banks closed for in Ireland?

Public holidays in Ireland

  • Ireland observes nine public holidays: New Year’s Day, St. Patrick’s Day (17 March), Easter Monday, May Bank Holiday (first Monday in May), June Bank Holiday (first Monday in June), August Bank Holiday (first Monday in August), October Bank Holiday (last Monday in October), Christmas Day (25 December), St. Stephen’s Day (26 December) (Citizens Information (government service)).
  • Branches are closed on all these dates (AIB official website).

AIB bank holiday opening hours

  • Self-service lobbies remain open 08:00–21:00 on bank holidays (AIB official banking website).
  • External ATMs are available as usual.
Bottom line: On a bank holiday, skip the branch. The self-service lobby is your best bet for cash and basic transactions, and it’s open 13 hours that day.

The pattern: AIB treats every public holiday the same — counter closed, lobby open — which means no variation to remember.

Can I withdraw money on Saturday?

ATM withdrawals on Saturday

  • ATMs (including those in self-service lobbies) are available 24/7, so you can withdraw cash any Saturday (AIB official banking website).
  • The daily €700 limit applies regardless of the day.

Branch withdrawals on Saturday

  • Counter service is not available on Saturday, but self-service lobbies inside branches allow withdrawals of up to €700 from Quick banking machines (AIB branch locator).
  • If you need a larger sum, you’ll need to plan a weekday visit or make prior arrangements.
What to watch

If you rely on a branch counter for Saturday cash, you’re out of luck — the lobby machines are your only option. Check your card’s daily limit before you go.

The implication: Saturday cash access requires a card and a limit-awareness, not a teller.

Step-by-step: How to use an AIB self-service lobby on Saturday

  1. Find your nearest self-service lobby using the AIB branch locator (official directory).
  2. Check the lobby’s hours — almost all are open 08:00–21:00 seven days a week (AIB official banking website).
  3. Bring your AIB debit or credit card. Contactless entry is available at most lobbies.
  4. Use the Quick banking machine for cash withdrawals (up to €700), deposits, or balance inquiries.
  5. For cash deposits, use the envelopes provided and follow on-screen instructions.
  6. If the machine keeps your card or you have an issue, call the 24/7 helpline printed on the machine.

Clarity section

Confirmed facts

  • Self-service lobbies open 08:00–21:00 daily (AIB official website)
  • Branches closed on public holidays (AIB official website)
  • ATM daily withdrawal limit is €700 (AIB official website)

What’s unclear

  • Exact Saturday branch hours may vary by location — always use the branch locator
  • Maximum in-branch withdrawal without notice depends on individual branch policy and is not published centrally

What AIB says about its Saturday service

“Our self-service lobbies are open 7 days a week, 8am to 9pm.”

Ask AIB official Facebook page (customer support)

“The Grafton Street branch self-service lobby operates from 08:00 to 21:00 seven days a week and is wheelchair accessible.”

— AIB branch locator (official directory)

“Quick banking machines allow you to withdraw cash, deposit cash and cheques, and check your balance.”

— AIB official banking website

For AIB customers who need to do their banking on a Saturday or bank holiday, the choice is clear: rely on self-service lobbies from 08:00 to 21:00, or plan ahead for a weekday branch visit. The trade-off for convenience is limited cash access — the €700 daily ATM limit and no counter service on weekends mean large withdrawals or complex transactions must wait. If you’re in Ireland and need cash on a Saturday, the self-service lobby is your only in-person option, and it works — as long as you know your limit and have your card. AIB’s strategy pushes routine transactions to machines, forcing customers to adapt their habits around a digital-first model.

Frequently asked questions

Can I use an AIB ATM on a bank holiday?

Yes, AIB ATMs are available 24/7, including bank holidays. Self-service lobbies also operate 08:00–21:00 on public holidays (AIB official banking website).

How do I find my nearest AIB self-service lobby?

Use the AIB branch locator (official directory) and filter for “self-service lobby”. Most branches have one.

What is the AIB customer service number for lost cards?

The 24/7 lost card line is 1800 724 724 (AIB contact page (official customer support)).

Can I deposit cash at an AIB self-service lobby on Saturday?

Yes, you can deposit cash and cheques at self-service lobby Quick banking machines during lobby hours (08:00–21:00), including Saturdays (AIB official banking website).

Are AIB branches open on Easter Monday?

No, branches are closed on Easter Monday. Self-service lobbies remain open 08:00–21:00 (AIB official banking website).

How do I reset my AIB online banking password?

You can reset your password via the AIB mobile app or by calling 0818 724 724 during phone hours (Mon–Fri 09:00–17:00).

What documents do I need to withdraw large cash from AIB?

For withdrawals over €10,000, bring photo ID (passport or driving licence) and proof of address. Prior notice of at least one working day is required (AIB official banking website).